Terms & Conditions

All of our courses are delivered by world-class, reputable, qualified, expert facilitators, who deliver practical, and useful learning, in small class, interactive environment. All of our short courses include participant course notes, workbooks and supporting resources (e.g. pre/post course resources and implementation plans/processes for reviewing learning in the workplace).

Fees are payable by the last working day prior to the first day of the course. The course fee is inclusive of the course, a comprehensive set of course materials. Cancellation of registrations must be made in writing for a full refund of fees up to 14 calendar days prior to the start date of the course. Delegates cancelling after this date are responsible for payment of the standard course fee. To be eligible for the early bird discounted fee, payment must be received 30 days or more prior to the scheduled course commencement. Should the early bird fee not be received by this time, the standard fee becomes payable. To be eligible for a 10% group discount, three or more delegates must be registered from the same organisation at the same time to the same course. The early bird and group discounts may not be used in conjunction with each other. Substitutions of delegates are welcome at any time.

Fees are fully refundable should Certification Training International find it necessary to cancel a course. Refund of fees is the full extent of Certification Training International’s liability in these circumstances. Registrations are confirmed upon receipt. Interest is payable on overdue accounts at the rate of 0.08% per day. CTI reserves the right to refuse or rescind any registration where it cannot confirm that the registration is primarily for a bonafide learning purpose. Copyright and all other intellectual property rights in course material remain with Certification Training International (CTI). The client acquires an irrevocable perpetual license to use the course materials for individual reference purposes but not for the formal training of others.

If a participant of the CTI INCOSE SEP Exam Preparation Course does not pass the INCOSE SEP exam, they may retake the course for free if the exam was taken within six weeks after the first course. The follow-up course must be taken within 12 months of the first course.

By ticking the Terms and Conditions checkbox and submitting the registration form, you are accepting the offer of training made by Certification Training International, including the above conditions.

Your registration will be processed within 2 business days. A course confirmation letter and invoice for the training will be electronically sent to the email address provided. If you have any queries in the meantime, do not hesitate to contact CTI.

Registrants are advised to consider their liability before making non-refundable commitments to hotel bookings and airfares. Although cancellation of a course is unusual, the possibility does exist.

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